(866) 565-1516 The following cancellation and rescheduling terms apply to all moving and storage services provided by Poseidon Moving Inc. These terms are part of the Service Agreement signed by the Client at the time of booking.
Cancellation Policy
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Cancellation & Rescheduling Policy
How to Cancel or Reschedule
All cancellation and rescheduling requests must be submitted to your assigned account manager by phone or email. Requests made directly to the moving crew on the day of the move will not be accepted as a cancellation or rescheduling request.
To cancel or reschedule, contact us at info@poseidonmoving.com or 866-565-1516.
Intrastate (Local) Moves
A $200 deposit is required at the time of booking. This deposit is non-refundable and serves as the cancellation fee.
Interstate (Long-Distance) Moves
A deposit equal to 10% of the quoted Flat Rate is required at the time of booking. In the event of cancellation, 50% of the deposit will be refunded to the Client. The remaining 50% is non-refundable and serves as the cancellation fee.
Example: If your quoted Flat Rate is $5,000, your deposit is $500. If you cancel, $250 will be refunded and $250 will be retained.
Rescheduling
Rescheduling is permitted without penalty as long as Poseidon Moving Inc. can accommodate the new date. We recommend requesting schedule changes as early as possible to ensure availability. Please note that pricing may be adjusted based on updated availability or seasonal demand.
Company-Initiated Cancellation
If Poseidon Moving Inc. initiates the cancellation for any reason, all funds paid by the Client will be refunded in full within twenty-one (21) business days from the date of cancellation.
Storage Cancellation
There are no refunds for cancellation of storage services. Upon cancellation, the Client must arrange for delivery of all Stored Items within forty-five (45) days. After this period, Poseidon Moving Inc. may dispose of the Stored Items in accordance with the Storage Agreement. All outstanding storage fees and charges must be paid in full before items can be released.
Frequently Asked Questions
Can I get my deposit back if I cancel?
For local moves, the $200 deposit is non-refundable. For long-distance moves, 50% of your deposit is refundable upon cancellation.
Is there a deadline to cancel?
There is no specific deadline, but we encourage you to notify us as early as possible so we can adjust our schedule accordingly.
What if I need to change my move date?
Rescheduling is free of charge as long as we can accommodate your new date. Contact your account manager to check availability.
What if Poseidon Moving cancels my move?
You will receive a full refund of all payments within twenty-one (21) business days.
What happens to my items in storage if I cancel?
You have forty-five (45) days to arrange delivery of your items. After that, Poseidon Moving Inc. may dispose of the items per the Storage Agreement. All outstanding fees must be paid before release.
This policy is governed by the terms of the Service Agreement and Storage Agreement. For questions, contact your account manager or reach us at info@poseidonmoving.com or 866-565-1516.
Poseidon Moving Reviews
Customers nationwide rely on Poseidon Moving. See what they have to say.
Each move gives us the opportunity to deliver an exceptional, worry-free experience that exceeds expectations.
Long Distance Moving
Sreedhar Koneru
a month ago
Great team to plan your moving needs. They were on time and delivered smoothly. John and both his crews that helped pickup and drop off are awesome to work with. Oleg support throughout is very helpful.
5.0
Long Distance Moving
Marion McNabb
2 weeks ago
Wow, what an incredible experience working with Poseidon moving. They were very professional, very affordable for my move, nothing was damaged, and all was tracked online. I really really highly reccommend Poseidon movers. It took me 6 companies quotes to find the best one! I move from East Boston to Asheville NC in mid Sept. Thank you Poseidon for the incredible move!
5.0
Long Distance Moving
Ziqi Zhang
a month ago
I recently used Poseidon Moving for my move to Boston, and I couldn't be more satisfied with their service. From start to finish, the team was incredibly efficient, handling everything with care and professionalism. My belongings were moved safely and quickly, and the entire process was smooth and stress-free. I highly recommend Poseidon Moving to anyone looking for reliable movers. I will definitely be recommending them to my friends and anyone in need of top-notch moving services!
5.0
Long Distance Moving
Miguel R. Santos
a month ago
Booking Poseidon Moving services couldn't have been easier and the attention given couldn't have been topped. Oleg was a great communicator and we got plenty of emailed information on what to expect moving day and how to best prepare for it. On moving day, communication with the moving crew was clear and concise. The moving team was careful with our belongings and efficient moving things out and into our new place. Couldn't recommend them highly enough.
5.0
Long Distance Moving
Emma Goetzinger
3 months ago
Everything about using Poseidon was great! Professional and fast service, and everything arrived in perfect condition right on time. The price and delivery window for my cross country move was by far the most ideal.
5.0
Long Distance Moving
Osman Ahsen
a month ago
Poseidon just moved my furniture from Boston to San Francisco, and they did an amazing job. They took great care packing my furniture with padding and blankets, and everything arrived in perfect condition. They stuck to their pick-up and delivery dates, and the upfront pricing was spot on—no surprise charges. The whole experience far exceeded my expectations. Highly recommend!
5.0
Packing & Unpacking
Maya Ramdev
a month ago
Poseidon moving made moving day very stress free! We used their overnight storage and were able to communicate well regarding timings. Zen and his crew were very kind and helpful.
5.0
Long Distance Moving
Viswanathan Renganathan
6 days ago
They really have a very nice team. I have used their services not once but twice. First time within Massachusetts and Second time Massachusetts to New Jersey. They are a thouroughly professional team at affordable price. We can rely on them and they are flexible enough with our travel plans. I opted for full packing, they patiently listened and attended to each of household items with care. I can recommend them to any. They ease your tensions and get things done one time. I am always grateful to this team
5.0
Long-Distance Moving
Kim D.
28 March, 2023
They’re efficient, warm, friendly, and very talented. They made moving a wonderful experience. It was stress free, easy and even FUN!
5.0
Poseidon Moving – Manage Your Move on the Go
Get ready to take control of your moving experience with Poseidon Moving. Learn how easy it is to request a quote, manage your account, update move details, and book your move—all online.
Our step-by-step guide makes the process simple, so you can focus on what matters most. Discover how we streamline everything for a smooth, hassle-free move from start to finish.
Poseidon Moving Cares
The Team Behind Your Seamless Move
Every successful move begins with the people who make it happen. Our team is dedicated to delivering exceptional service, ensuring your move is not just about getting from one place to another, but about creating a smooth and stress-free experience.
With a focus on care, precision, and a personal approach, each member of our team brings expertise and a commitment to making your move as effortless as possible. From packing to delivery, we treat your belongings with the utmost respect, making sure everything arrives safe and sound.
When you work with us, you’re working with professionals who truly care about your journey.
Planning to Move?
Handy Moving Guide
Your ultimate moving companion, with Tips and FAQs to keep everything on track.
Quick Links
Frequently Asked Questions
Virtual Walkthrough
Schedule a virtual walkthrough via Google Meet for a precise assessment of your moving needs. It’s quick and efficient—perfect for busy schedules.
Update Inventory Online
Prefer managing things yourself? Update your inventory directly through your online account. It’s simple and allows you to adjust details anytime.
Email or Call Us
Send us your item list at info@poseidonmoving.com, or call us at 866-565-1516, and we’ll update your account for you. Ideal for those who want a personal touch.
Free In-Person Quote
Qualify for a free in-person quote if you’re moving from a home with 2+ bedrooms. We’ll come to you to ensure your quote is precise and tailored to your specific needs.
“Non-allowable” is an industry term for hazardous items professional movers will not transport and are those generally considered explosive, flammable or corrosive.
Please do not ask our team to move living organisms such as plants, fish, pets…
Yes, but we are not liable for those items unless they’re properly reported item by item.
Let us know if you have items of extraordinary value and we’ll walk you through valuation options.
During move-out we can generally remove artwork, mounted TVs, and window ACs.
Additional cost applies on dismounting and mounting TV.
Please reach out to your account manager to make sure our team has the right tools during your move.
Yes, our trucks are fully stocked with moving supplies and proper equipment you may need for your move.
If you are not fully packed/prepared for your move please let us know prior to your moving date and we’ll make sure our team has the necessary packing supplies to assist you.